Q: Where are you guys located?

A: We are located in Sellers, Sc!

Q: Do you have everything online also on hand?

A: Yes everything shown online is also on hand!

Q: Can I order online and pick up same day?

A: Yes you can schedule a pick up! As long as you order 30 minutes before 3pm and pickup during your scheduled time! 

Q: What if I don't schedule a pick up when I make my order?

A: You have to message 843-418-6622 and pick up during the next available pickup date & time. If no message by end of day, order will be refunded via  e-gift card.

Q: Do you guys take cashapp as a form of payment?

A: Yes we do! When checking out choose cashapp as you payment method and go over and pay your total balance including tax to our stores cashapp $shopcinncity.

Q: Whats the processing & shipping time frame?

A: Processing time: 1-4 business days

Shipping: 3-5 business days  first class shipping and 1-3 business days priority shipping.

Q: Can I return hair extensions, clearance, or lingerie items?

A: No, all hair extensions, clearance, and lingerie items are final sale.